Description

Responsibilities:

• Design, implement, and optimize enterprise wireless network infrastructure.
• Lead wireless network projects from planning through deployment and post-implementation optimization.
• Monitor and troubleshoot wireless network performance and client connectivity issues.
• Configure and manage Cisco wireless infrastructure and associated management platforms.
• Perform predictive and active wireless site surveys and network validation.
• Collaborate with cross-functional teams to ensure reliable wireless services across enterprise environments.
• Manage wireless authentication, authorization, and policy management solutions.
• Analyze wireless client health and recommend performance improvements.
• Utilize ticketing systems to track incidents, service requests, and infrastructure changes.
• Coordinate with vendors and technical support teams to resolve hardware and software issues.
• Document network configurations, procedures, and implementation activities.
• Provide technical guidance and collaborate effectively with technical and non-technical stakeholders.

Experience:

• 8+ years of progressive experience in wireless network engineering within large-scale enterprise environments.
• Proven experience leading wireless infrastructure projects from planning through deployment and optimization.
• Strong experience designing, implementing, and supporting Cisco wireless solutions.
• Experience managing enterprise wireless authentication and policy management.
• Experience with enterprise ticketing systems and vendor support processes.
• Leadership or mentoring experience is preferred.

Skillsets:

• Cisco Wireless Technologies (AireOS, IOS-XE)
• Cisco Catalyst Center
• Cisco Prime Infrastructure
• Cisco Identity Services and AAA Technologies
• Enterprise Wireless Networking
• WiFi Design and Optimization
• Ekahau Wireless Design
• NetAlly or Similar Wireless Performance Monitoring Tools
• Wireless Site Surveys
• Client Performance Analysis
• Network Troubleshooting
• ServiceNow
• Jira
• Cisco TAC and RMA Management
• Technical Documentation
• Stakeholder Communication

Education:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience

Key Skills

Education

Bachelor's degree