Operations and maintenance of a data center network
Deep understanding of routing and switching technologies commonly implemented in data center networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS Traffic Engineering (TE), Routing Policies, and associated tunneling technologies (GRE, VXLAN, etc.).
Juniper products to be supported: QFX, MX, EX, SRX
Experience with Juniper products a plus, but not a requirement
Ideal Strengths:
Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
Strong interpersonal, communication, and presentation skills
Ability to prioritize work activity to achieve customer and account team goals
Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution
Ability to effectively communicate case status updates and deliver root cause analysis
Support informal and formal technology briefings and training sessions
Desired Qualifications:
Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network
Juniper and/or other vendor certifications a strong plus
Automation and DevOps knowledge a plus
Automation access methods: XML API, NETCONF, REST API, gRPC
Python tools: RPCs, REST, PyEZ, ncclient
Ansible: Playbooks and Jinja2 templates
Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX