Description

You will manage and support cloud applications, Microsoft 365 environments, and custom SharePoint solutions.

Responsibilities

• Troubleshoot and recommend technical solutions for software configuration, Microsoft 365 Admin Centers, and SharePoint solutions.
• Install, configure, test, and maintain systems, application software, and required servers.
• Diagnose and resolve complex application and system problems, performing root cause analysis to prevent recurrence.
• Monitor current systems to recommend enhancements based on collected data.
• Document troubleshooting steps, technical solutions, and provide status updates to stakeholders via helpdesk systems.

Required Skills

• Microsoft 365 setup, configuration, and operational support via Admin Centers.
• SharePoint Technologies, including SharePoint Server 2019 and SharePoint Online.
• Proficiency with HTML5, CSS3, JavaScript, and .NET Framework.
• Experience with RESTful application design and Internet Information Services (IIS).
• General database design and administration.
• Application and server-level security implementation.
• Strong technical documentation and communication skills.
• Bachelor’s degree in IT or Computer Science with 8 years of experience, or equivalent professional experience (Associate's with 10 years, or High School Diploma with 12 years).

Preferred Skills

• Experience with PCI, NIST, or Pub1075 security implementations and audits.
• Knowledge of security procedures and working within team development environments.

Key Skills

Education

Any Graduate