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Memphis, TN, USA
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Job Overview:
As a Network Engineer at [Company Name], you will play a pivotal role in maintaining the stability, performance, and efficiency of our network infrastructure. This is a hands-on role, responsible for managing and supporting network equipment, assisting with both current and future infrastructure projects, and providing tier 2 support for troubleshooting and escalations. You will be directly involved with network equipment at our Memphis location and provide remote support for additional locations.
Key Responsibilities:
Tier 2 Support & Troubleshooting: Act as a tier 2 support resource for network issues and escalations, diagnosing and resolving problems efficiently.
Network Operations & Maintenance: Perform day-to-day management of network routers and switches, including installation, configuration, troubleshooting, and ongoing maintenance.
Infrastructure Projects: Actively participate in ongoing and upcoming infrastructure projects, including equipment migrations, upgrades, and network improvements.
Network Documentation: Maintain detailed documentation of network assets, IP mapping, configurations, and network layouts to ensure clear and organized records.
Network Support: Provide support for network operations across four primary locations, managing approximately 300 switches and 180 servers.
On-Call Support: Join the on-call rotation after the first 3 months to provide tier 2 escalation support during after-hours and on weekends as required.
Qualifications:
Proven Network Engineering Experience: Hands-on experience in enterprise-level network administration or engineering, with a strong background in maintaining large-scale network infrastructures.
Networking Equipment Expertise: Proficiency with networking equipment from top-tier brands such as Cisco, Aruba, Brocade, and Arista.
Technical Skills: Strong understanding of VLANs, routing, and switching principles and protocols.
Certifications: CCNA, CompTIA Network+, or equivalent network engineering certification.
Preferred Skills:
Experience with Aruba Switches is highly desirable.
Knowledge of network design and planning.
Hands-on experience with FortiGate or similar network firewall solutions
Any Graduate
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