Description

You will manage infrastructure services and provide high-level technical support for network operations, serving as the escalation point for Tier III support issues. This role is on-site.

Responsibilities

• Act as the primary escalation point for Tier III support issues received from Tier I and Tier II teams.
• Maintain and provide infrastructure services across LAN, WAN, and cloud environments.
• Resolve complex networking issues to ensure service continuity and operational stability.
• Support network services within cloud environments alongside on-premise infrastructure.

Required Skills

• 5+ years of experience in network engineering.
• CCNP certification.
• Hands-on experience managing LAN and WAN architectures.
• Experience supporting network services within cloud environments.
• Proven track record handling Tier III escalation support.
• Bachelor's degree or equivalent graduate-level education.

Key Skills

Education

Any Graduate