Description

You will serve as the Tier III escalation point for complex networking issues and design secure infrastructure solutions.

Responsibilities

  • Design, configure, and deploy LAN, WAN, and Data Center Fabric routing and switching solutions in large-scale environments.
  • Act as the escalation point for Tier III support issues escalated from Tier I and II teams.
  • Provide network engineering consulting, including assessments, design, and implementation of secure products.
  • Identify, diagnose, and resolve connectivity and traffic utilization problems.
  • Manage and maintain client documentation, monthly reports, and infrastructure recommendations.
  • Participate in an on-call rotation for after-hours coverage and client upgrades.

Required Skills

  • 10+ years of IT experience.
  • 4+ years of hands-on networking experience configuring, analyzing, and troubleshooting enterprise networks.
  • Deep expertise in LAN/WAN routing and switching.
  • Cisco hardware proficiency, specifically Nexus.
  • Strong troubleshooting and analytical skills for network connectivity and traffic.
  • Ability to write clear, precise, and well-organized technical documentation.
  • Bachelor's degree in a technical discipline or equivalent professional IT experience.

Preferred Skills

  • CCNP certification or equivalent working knowledge.
  • Experience with Citrix load balancing and acceleration solutions.
  • Cisco Identity Services Engine (ISE) implementation and deployment.
  • RF design, wireless LAN surveys, and Cisco WLAN (WLCs, Prime).
  • MSP or Professional Services experience.

Education

Any Graduate