Description

You will manage, maintain, and troubleshoot networking hardware, software, and infrastructure across multiple sites.

Responsibilities

• Install, update, and manage applications and hardware independently at assigned facilities.
• Troubleshoot and resolve complex technical issues involving workstations, server hardware, and operating systems.
• Maintain and support educational and operations software products including AZTEC, Lexis Nexis, GED Academy, Auto CAD, Teknimedia, Alexandria, and Elevate.
• Build, deploy, and maintain servers and secure networks and endpoints.
• Provide technical guidance and implement complex work items within a LAN or standalone environment.

Required Skills

• 5+ years of experience in computer support involving desktop, server, and network support.
• Proficiency with Windows operating systems including Win10 and Server 2016, 2019, and 2022.
• Experience imaging computers and managing network troubleshooting.
• Hands-on experience with LAN environments.
• Ability to troubleshoot software and hardware issues.
• Knowledge of cloud computing.
• Willingness to travel significantly to different sites and work onsite at facilities.

Key Skills

Education

Any Graduate