Description

Key Responsibilities

Network Infrastructure Administration

 

  • Administer enterprise routing and switching infrastructure
  • Configure and maintain LAN, WAN, wireless, and remote access environments
  • Support hybrid MPLS and SD-WAN connectivity across multiple locations
  • Maintain network availability, resiliency, and performance


Firewall & Secure Connectivity Management

 

  • Administer firewalls, VPN solutions, and secure remote connectivity
  • Implement and maintain network segmentation and access controls
  • Support secure connectivity for cloud and hybrid environments
  • Coordinate firewall rule changes and network security updates


Monitoring & Troubleshooting

 

  • Monitor network health, utilization, and performance
  • Respond to outages, connectivity issues, and infrastructure incidents
  • Perform network troubleshooting across routing, switching, wireless, and VPN environments
  • Conduct root cause analysis and implement corrective actions


Security & Compliance Support

 

  • Support implementation of network security controls and standards
  • Collaborate with the Information Security Office on vulnerability remediation and risk reduction
  • Assist with logging, monitoring, and audit activities
  • Support secure configuration and hardening practices


Change Management & Operations

 

  • Execute network changes through defined change management processes
  • Validate planned changes and maintain rollback procedures
  • Participate in maintenance windows and operational planning
  • Maintain network documentation and diagrams


Vendor & Carrier Coordination

 

  • Coordinate with telecommunications providers and vendors
  • Support circuit provisioning, troubleshooting, and escalations
  • Assist with hardware lifecycle and support renewals


Cross-Team Collaboration

 

  • Partner with Systems Administration on infrastructure dependencies
  • Coordinate with End User Services regarding user-impacting network issues
  • Support Application/Data teams with connectivity and performance needs
  • Communicate operational risks and system impacts to leadership


Required Qualifications

 

  • Experience administering enterprise network environments
  • Strong knowledge of routing and switching concepts
  • Experience with firewalls, VPNs, and secure remote access
  • Experience troubleshooting network connectivity and performance issues
  • Familiarity with wireless networking technologies
  • Understanding of structured operational and change management processes


Preferred Qualifications

 

  • Experience with Cisco networking technologies
  • Experience with SD-WAN and hybrid network environments
  • Experience in government or regulated environments
  • Familiarity with network monitoring and logging tools
  • Knowledge of security frameworks such as NIST
  • Relevant certifications such as CCNA or CCNP


Knowledge, Skills, and Abilities

 

  • Strong troubleshooting and analytical skills
  • Ability to manage multiple operational priorities
  • Effective written and verbal communication skills
  • Ability to work collaboratively across technical teams
  • Focus on reliability, security, and operational consistency

Education

Bachelor's degree