Description
You will manage day-to-day network data and security operations, including incidents, service requests, and change requests.
Responsibilities
- Execute daily operational tasks involving routing, switching, firewalls, and VPNs.
- Plan and review all network change requests to ensure stability.
- Generate monthly and quarterly firewall audit and network capacity management reports.
- Troubleshoot incidents related to routing, switching, firewalls, load balancers, VPNs, and wireless networks.
- Implement service improvement plans for ongoing operational tasks.
Required Skills
- 12+ years of experience in network operations.
- Expertise in Cisco routing and switching.
- Proficiency in firewall policy management and maintenance.
- Hands-on experience with VPN troubleshooting.
- Practical understanding of load balancing.
- Experience with Cisco Wireless.
- Knowledge of SD-WAN and Aviatrix.
- Ability to manage break-fix scenarios and timely incident resolution.