Description

Key Skills: Switching, ServiceNow, Networking, Routing, People Management

Roles and Responsibilities:

• We are looking for Manager to be part of Network Engineering team.
• Responsible for operating and maintaining the health of the network. This team not only operates the networks by leveraging the latest in high scale networking hardware, multi-tier topology and advanced tooling but also solves complex technical problems for our customers.
• This team is pivotal in driving technology changes that ensure a safe and reliable network, manage operational changes, determine root cause of complex issues, develop automated tooling, and implement design optimizations that drive reliability.
• Maintain KPI's, deliverables, Reporting and Governance.
• Build and maintain relationships with all levels across all NAB Businesses from operations to senior managements.
• Build strong working relationship with Key Stakeholder Groups - Service Owners / Service delivery / Service management / Global Operations Centre / different level of business stakeholders.
• Risk and Governance for End-of-life hardware/software.
• Policy and Vulnerability compliance SLA's.
• Incident / problem / change reporting, SLA's and compliances.

Skills Required:

• Experienced people leader.
• Experience in ServiceNow.
• Strong knowledge of Networking Basics, Routing & Switching, Routing Protocols- BGP & OSPF, SDWAN, VxLAN, Wireless, multi-vendor environment.
• Prior experience in network operations/support.
• Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause and permanent fix to the problems.
• Strong stakeholder management skills, with the ability to influence at a senior level as well as all other level.
• Strong communication skills with the ability to communicate.
• Competent ITIL skills in Incident, Problem and change management.

A diverse and inclusive workplace works better for everyone

• Our goal is to foster a culture that fills us with pride, rooted in trust and respect.
• NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves.
• A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued.
• It's a huge part of what makes NAB such a special place to be.

Education: Bachelor's Degree in related field

Key Skills

Education

Any Graduate