Description

• Assist with periodic network reviews and analysis
• Assist in Alert noise reduction by introducing Automation
• Help with establishment of operational procedures & support documentation
• Review, track and update network operations policies, standards and documentation
• Assist with development of the network management platform adoption, configuration and tuning
• Complete Daily network checks and operational handover duties
• Participate in shift rotation coverage
• Deploy AI driven triage or anomaly detection capabilities to reduce investigation time by X% (AI requirement per Objective Setting guidance
• Use AI to generate first draft runbooks, RCA summaries, or dashboards, reducing drafting cycles
• Deliver ≥2 AI enabled automation uses cases (e.g., predictive alerting, intelligent routing)
• Demonstrate intentional, compliant AI usage

Qualifications:

• 3+ years’ experience in IT infrastructure operations/support role
• Knowledge of network routing and switching technologies and routing protocols
• Experience with various Cisco equipment (routers, switches)
• Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
• Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
• Formal technical certification such as CCNA/CCNP

Key Skills

Education

Any Gradute