Description

Responsibilities

• Maintain and update network documentation including device inventories, network diagrams, firmware versions, support contracts, and end-of-life tracking
• Assist with network asset management across global sites
• Support DHCP inventory efforts and upcoming Infoblox implementation
• Document existing DHCP scopes, reservations, lease pools, and network configurations
• Monitor network health and perform first-pass review of alerts including:
  • Interface flaps
  • VPN tunnel status changes
  • High CPU / memory utilization
  • Certificate expiration warnings
• Assist with VPN migration and cutover activities
• Document and validate existing VPN tunnel configurations
• Manage certificate, licensing, and support contract tracking
• Provide first-touch support for network-related incidents and service requests
• Troubleshoot connectivity, VPN, and performance-related issues
• Route tickets appropriately and resolve straightforward issues when possible
• Support multiple infrastructure initiatives currently underway, including global network expansion projects

Desired Experience

• 3-7+ years of Network Engineering or Network Administration experience
• Strong understanding of TCP/IP, routing, switching, DNS, DHCP, and VPN technologies
• Experience supporting enterprise network environments
• Familiarity with network monitoring and alerting platforms
• Experience working within a ticketing environment and handling incident triage
• Exposure to Infoblox or other IPAM/DHCP management platforms preferred
• Experience maintaining network documentation and diagrams
• Strong troubleshooting and communication skills
• Ability to work independently while collaborating with senior engineering staff

Nice to Have

• Cisco networking experience
• Experience with global WAN environments
• VPN migration or network transformation project experience
• Exposure to certificate management and network security concepts

Key Skills

Education

Bachelor's degree