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Hallmark Global Technologies Inc Logo
Network Operations Manager
Posted On: 30+ days ago
Experience: 12+ years
Availability: Hybrid
Openings: 1
Category: Network Operations Manager
Tenure: Contract - Corp-to-Corp
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Description

Preferred Skills:

  • Lead technical analysis and response for Network RFPs, collaborating with solution architects and sales teams.
  • Draft and finalize Statements of Work (SOW) detailing scope, deliverables, timelines, and resource requirements.
  • Demonstrated expertise in deploying network and data center infrastructure.
  • Hands-on and leadership experience around end‑user workplace technology and services
  • Knowledge in Application packaging (APPV, MISX, Cloud paging) and Workspace ONE will be an added advantage
  • Ensure all proposals are commercially viable and technically robust.
  • Develop detailed pricing models and effort estimates for network and data center projects.
  • Work with finance and delivery teams to ensure estimates align with business objectives and client expectations.
  • Track and optimize project costs to ensure profitability.
  • Lead, mentor, and manage a cross-functional team of technical professionals.
  • Set clear goals, monitor deliverables, and maintain scorecards for team performance.
  • Conduct regular performance reviews and organize upskilling programs.
  • Act as the primary point of contact for clients, ensuring needs and expectations are met.
  • Build and maintain strong client relationships, addressing concerns promptly.
  • Conduct regular client meetings to review project progress and gather feedback.
  • Prepare and present weekly and monthly decks for project status reviews with internal leadership and clients.
  • Maintain comprehensive project documentation, including requirements, design, and test plans.
  • Report on SLA compliance, team performance, and project milestones.
  • Own the project P&L, ensuring financial targets and required margins are met.
  • Analyze financial performance and create recovery plans when margins are at risk.
  • Drive innovation and process improvements to enhance profitability.
  • Stay updated with industry trends and technologies.
  • Implement best practices in network delivery and project management.
  • Proactively identify and mitigate risks impacting SLA compliance and project success.

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Qualification

  • 12+ years of experience in network infrastructure and project management.
  • Minimum 7+ years in project leadership roles.
  • Proven experience with Network and Data Centre Infrastructure deployment.
  • Strong background in technical analysis for RFPs and SOWs.
  • Bachelor’s degree in engineering, Computer Science, or related field.

 

Certification: (Good to have)

  • PMP, Prince2, ITIL, CCNA, or equivalent certifications (preferred).

Education

Bachelor's degree

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