Description

You will manage the SCCM solution for patch management and software asset management.

Responsibilities

• Manage primary/secondary and distribution servers and troubleshoot SCCM-related issues.
• Ensure agreed patching compliance on endpoints and servers.
• Perform performance tuning and optimization of SCCM infrastructure.
• Prepare Root Cause Analyses (RCA) for Major Incidents and generate reports on frequent issues.
• Maintain, update, and prepare Standard Operating Procedures (SOP) and Knowledge Base articles.

Required Skills

• 7+ years of experience in systems administration.
• Expertise with SCCM and Intune environments.
• Proficiency in Windows Server administration.
• Experience managing patch approvals, testing, and distributions.
• Ability to provide technical support and consultation for SCCM deployment.
• Experience with 24x7 monitoring of SCCM/Intune.
• Proven ability to resolve tickets within defined Service Level Agreements (SLAs).

Key Skills

Education

Bachelor's degree