Description

• Act as the highest‑level (L4) escalation point for complex network security incidents, architecture issues, and cross‑platform troubleshooting.
• Demonstrate deep expert‑level hands‑on knowledge of multi‑vendor firewalls including
  • Cisco FTD/FMC – ACP, NAT, SSL/TLS inspection, VPN, clustering, advanced debugs
  • Fortigate – Policies, NAT, IPS/SSL inspection, SD‑WAN, HA, FortiManager/FortiAnalyzer
  • Palo Alto – App‑ID, User‑ID, Threat & URL filtering, NAT, GlobalProtect, Panorama
  • Checkpoint (R8x) – SmartConsole, Identity Awareness, IPS, ClusterXL, advanced policy tuning
  • Sophos XG/UTM – ATP, IPS, web/app filtering, VPN, HA
• Lead multiple customer projects simultaneously, ensuring end‑to‑end design, delivery, implementation, migrations, and cutovers.
• Drive technical strategy, security architecture decisions, and align solutions with business requirements and compliance standards.
• Own weekly, daily, and executive-level communications on project progress, incident updates, delivery status, and operational metrics.
• Oversee and improve the support model, ensuring smooth operations between L2, L3, SOC, and network teams.
• Provide technical governance, validate solution designs, review configurations, and enforce best practices across all deployments.
• Perform in‑depth packet analysis, traffic flow validation, and root cause investigations for major incidents.
• Manage and optimize IPSec/SSL VPN, inter‑site connectivity, routing dependencies, and high‑availability clusters.
• Review and optimize firewall rules bases, signatures, NAT configurations, and security policies for performance and compliance.
• Serve as the technical mentor for L2 and L3 engineers conduct training, knowledge transfer sessions, and skill development plans.
• Participate in CAB/change management, approve high‑risk changes, and oversee major upgrades and migrations.
• Collaborate with stakeholders, cross‑functional teams, vendors, and customers to ensure successful delivery and customer satisfaction.
• Maintain high‑quality documentation, architecture diagrams, SOPs, RCA reports, and project artifacts.
• Drive proactive improvements, automation initiatives, and continuous optimization of network security operations

Key Skills

Education

Bachelor's degree