Description

Manage and deliver IT security services in a client-based environment, serving as the senior technical escalation point. You will troubleshoot complex issues at the 2nd and 3rd levels, implement change requests, and manage security policies for managed customers.

Responsibilities

• Troubleshoot, diagnose, and resolve complex customer security issues at L2 and L3 levels.
• Implement change requests and manage security policies for managed customers.
• Provide technical mentorship to L1 and L2 security analysts.
• Develop and maintain operational process documentation and training materials.
• Analyze and implement new technologies to improve security products and services.

Required Skills

• 10+ years of total IT experience with significant experience managing professional teams.
• Expertise in Check Point, Fortinet, and Cisco firewalls.
• Hands-on experience with Multi-Domain Security Management and ASA policy management (ACLs, Objects, policies).
• Deep knowledge of Site-to-Site VPN, Remote VPN, and Proxies.
• Proven experience in security policy development, network penetration testing, and application vulnerability assessments.
• Strong understanding of IP networking, routing, switching, and system administration.
• Experience with Problem and Change Management processes.
• Knowledge of information security standards such as ISO 17799/27002 and FERPA.
• Bachelor's degree or equivalent professional experience.

Preferred Skills

• Advanced certifications in Check Point, Cisco, or Fortinet.
• Exposure to Palo Alto and Juniper products.

Key Skills

Education

Any Graduate