Description

Key Responsibilities:

• Provide expertise: Serve as the SME and design authority for end‑to‑end systems and processes throughout their lifecycle.
• Align with strategy: Ensure solutions align with product and technology roadmaps and leverage emerging technologies.
• Design solutions: Translate complex architectures and business requirements into actionable platform‑specific designs.
• Implement solutions: Deliver high‑quality end‑to‑end systems, integrating multiple technologies and resolving component‑level issues.
• Manage stakeholders: Set expectations, drive change, and negotiate effectively across diverse business environments.
• Manage vendors: Oversee vendor performance and delivery with support from vendor management teams.
• Handle risks: Identify risks and issues, recommend mitigations, and manage contingency plans to closure.
• Lifecycle management: Plan for system capacity, performance, and availability; manage budgets and drive cost reduction through simplification and new technology.
• Knowledge management: Stay updated on emerging technologies and contribute to organizational knowledge and process improvement.
• Compliance: Follow all relevant standards and processes, ensuring deliverables meet quality benchmarks.
• Operational support: Work on incident and problem tickets, identify root causes, implement permanent fixes, and participate in on‑call rotations.

Skills expected

• Experience with Netskope, ZTNA, Illumio, Micro‑Segmentation, Firewalling, Routing, Switching, IPS/IDS.
• Strong understanding of Cisco FTD, Firewalls, VPN, Proxy Gateways.
• Knowledge of security protocols: IP, TCP, UDP, IPsec, SSL, HTTP/S, FTP, SSH.
• Familiar with BGP (multiple VRs/VRFs), VLANs, MPLS, VPLS.
• Expertise in SDN / NFV concepts.
• Understanding of Cloud Security across Azure, GCP, and AWS.
• Proficient in Virtualisation (VMware) and Cloud (AWS, GCP, Azure) solutions.
• Knowledge of VMware product portfolio: vCloud, vSphere, vCenter, vRealize Operations, Horizon View, VSAN, NSX.
• Experience with datacentre standards, design, integration, and troubleshooting.
• Skilled in data centre planning, monitoring/alarming, and backup processes.
• Proven ability to author:
• Platform Documentation
• Business Requirement Definitions
• Solution Architecture Documentation
• Requirements Documentation
• Support Documentation (Level 1, 2, 3)
• Strong experience in preparing technical standards and architectural deliverables.
• Operational Processes & Governance
• Knowledge of change management processes.
• Familiarity with the ORC process.
• Understanding of security operations principles: incident management, problem management, on‑call support

Key Skills

Education

Bachelor's degree