Description

Key Responsibilities
Network Operations & Support
•    Troubleshoot and support complex enterprise and carrier-grade network environments.
•    Analyze and troubleshoot Layer 2 and Layer 3 network issues across LAN, WAN, and Datacenter infrastructures.
•    Troubleshoot and configure network devices utilizing routing and switching protocols including: 
o    BGP
o    EIGRP
o    OSPF
o    MPLS
o    HSRP
o    STP
o    Multicast
o    VSS
•    Analyze and troubleshoot private IP/MPLS carrier networks utilizing BGP peering.
•    Support sophisticated WAN architectures including Customer Edge (CE) routers, BGP routing policies, QoS configurations, and traffic engineering.
•    Perform packet capture analysis and network traffic discovery to identify root causes and drive incident resolution.
•    Troubleshoot network systems including: 
o    Routers
o    Switches
o    Firewalls
o    Wireless Access Points
o    Load Balancers
o    Proxy Solutions
•    Monitor network health, performance, availability, and capacity utilizing SNMP and monitoring platforms.
•    Participate in 24x7 operational support and incident response activities.
•    Coordinate with Datacenter technicians and external vendors to diagnose and resolve hardware-related issues including ports, cables, optics, modules, and network devices.
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Network Automation & Engineering
•    Design, develop, and maintain network automation frameworks to reduce manual intervention and improve operational efficiency.
•    Develop and maintain automation solutions using: 
o    Python
o    Go
o    Bash/Shell Scripting
o    REST APIs
•    Create reusable automation workflows for: 
o    Configuration deployment
o    Compliance validation
o    Network provisioning
o    Device inventory management
o    Backup and recovery
o    Software upgrades
o    Health checks
•    Implement Infrastructure as Code (IaC) solutions utilizing: 
o    Ansible
o    Terraform
•    Develop automation pipelines integrating network infrastructure with modern DevOps practices.
•    Create and maintain CI/CD pipelines for automated testing, validation, deployment, and rollback of network configurations.
•    Utilize Git-based version control for infrastructure code, automation scripts, and network configurations.
•    Build automated compliance and configuration drift detection mechanisms.
•    Integrate network tools, telemetry platforms, and APIs to improve monitoring, observability, and operational analytics.
•    Develop automation dashboards and reporting systems to track network performance, incidents, and automation success metrics.
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Monitoring, Analytics & Tooling
•    Analyze network utilization, performance metrics, configurations, and logs using tools such as: 
o    Splunk
o    HPNA
o    Netdisco
o    Aruba Mobility Master
o    Pulse
o    Synapse
o    Cyrus
o    Forward Tool
•    Monitor network alerts and incidents through enterprise monitoring platforms.
•    Utilize SNMP monitoring platforms such as EMC SMARTS and similar enterprise monitoring systems.
•    Perform proactive capacity planning, trend analysis, and performance optimization.
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Collaboration & Continuous Improvement
•    Collaborate with Infrastructure, Security, Cloud, Application, and DevOps teams to improve network service delivery.
•    Participate in architecture reviews and automation strategy initiatives.
•    Create technical documentation, runbooks, standard operating procedures, and automation design documents.
•    Drive continuous improvement initiatives focused on reliability, operational efficiency, and reduction of manual tasks.
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Required Qualifications
Networking
•    5+ years of experience supporting enterprise or service provider network environments.
•    Strong knowledge of networking technologies and protocols: 
o    TCP/IP
o    BGP
o    OSPF
o    EIGRP
o    MPLS
o    RIP
o    SNMP
o    Multicast
o    HSRP
o    STP
o    VSS
o    Carrier Circuits
o    WAN Technologies
•    Hands-on experience troubleshooting routing, switching, WAN, and MPLS environments.
•    Experience with packet capture and protocol analysis tools such as Wireshark.
Automation & Software Development
•    Strong scripting and programming experience with: 
o    Python (preferred)
o    Go
o    PowerShell
o    Bash/Shell
o    Similar automation languages
•    Experience building network automation solutions leveraging APIs, NETCONF, RESTCONF, SSH, or SDKs.
•    Hands-on experience with: 
o    Ansible
o    Terraform
o    Git/GitHub/GitLab
o    Jenkins, GitHub Actions, GitLab CI/CD, or similar CI/CD platforms
•    Experience implementing Infrastructure as Code (IaC) and GitOps methodologies.
•    Understanding of software development lifecycle (SDLC), testing, and version control practices.
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Preferred Qualifications
•    Experience with Cisco, Aruba, Juniper, Palo Alto, or similar enterprise networking platforms.
•    Experience supporting cloud networking environments (Azure, AWS, or Google Cloud).
•    Familiarity with network automation frameworks such as: 
o    Netmiko
o    Nornir
o    PyATS
o    Nautobot
o    Cisco NSO
•    Experience with telemetry, observability, and network analytics platforms.
•    Knowledge of container technologies and DevOps practices.
•    Professional certifications preferred: 
o    CCNP/CCIE
o    JNCIP/JNCIE
o    DevNet Professional
o    Terraform Associate
o    AWS/Azure Networking Certifications

Key Skills

Education

Bachelor's degree