Description

You will manage network connectivity, server administration, and comprehensive technical support for both on-prem and cloud environments.

Responsibilities

• Manage network connectivity, hardware configuration, and protocols.
• Perform server administration, including backups, health checks, storage monitoring, and patching for on-prem and cloud systems.
• Maintain account management and access control while ensuring compliance with security standards.
• Develop automated solutions using VBScript, PowerApps, and Power Automate.
• Oversee hardware, software, and IoT/mobile device management including BYOD policies.
• Participate in an on-call rotation to respond to system emergencies.

Required Skills

• 10+ years of experience in IT support, helpdesk, or similar roles.
• Proficiency with AWS, Azure, or Google Cloud infrastructure.
• Strong knowledge of network infrastructure and system architecture.
• Experience with virtualization technologies and IoT/mobile device management.
• Ability to automate tasks using VBScript, PowerApps, or Power Automate.
• Solid understanding of cybersecurity monitoring, risk assessment, and security protocols.
• Experience with helpdesk ticketing systems and technical documentation.
• Knowledge of IT project management practices and methodologies.
• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.

Key Skills

Education

Bachelor's degree