Description

Manage physical network infrastructure, troubleshoot connectivity issues, and execute IMAC activities for LAN and voice devices.

This role is on-site.

Responsibilities

• Respond to ServiceNow incident tickets and perform root cause analysis for network outages.
• Install, remove, and swap network equipment, including cabling, power leads, and circuit identification.
• Troubleshoot hardware failures, switch ports, DNS lookups, and perform visual checks for environmental issues.
• Provide smart hands support for fiber, copper, WiFi, BLE, microwave, radio, VSAT, cellular, and LPWAN systems.
• Deploy and maintain prewired solar/battery power systems and specialty telecoms like CCTV and PAGA.

Required Skills

• 5+ years of experience in network infrastructure and cabling.
• Proficiency with ServiceNow for incident management and tracking.
• Strong knowledge of WAN, switching, and firewall configurations.
• Experience with WiFi and PAGA systems installation and troubleshooting.
• Ability to install and maintain Intercom and other specialty telecom systems.
• Experience with IMAC activities for end-user LAN and voice devices.

Preferred Skills

• Experience with IoT/OT systems, including NB-IIoT and LTE-M.
• Familiarity with Business Continuity and Disaster Recovery plans.

Referral Bonus: ₹50,000

Key Skills

Education

Bachelor’s degree