Description

You will implement and manage Cisco Unified Communications software, services, and hardware.

Responsibilities

• Implement and troubleshoot Cisco UC devices, software, and voice gateways.
• Configure Cisco CUCM, CUC, CUP, and CUBE.
• Manage Cisco Expressway C&E and Jabber clients across Android, Windows, Mac, and iPhone.
• Resolve hardware, software, and network issues via telephone, email, and chat.
• Collaborate with Cisco TAC to resolve critical service issues.

Required Skills

• 10+ years of experience in the Cisco Unified Communications domain.
• Hands-on expertise with Cisco CUCM, CUC, and CUP.
• Proficiency with IP Telephony protocols including SIP, H323, and MGCP.
• Experience configuring CUBE, ISR series routers, and analog gateways.
• Knowledge of Cisco Expressway for Mobile and Remote Access (MRA).
• Ability to configure translation patterns, route patterns, call handlers, and distribution lists.
• Experience with CUCM integration with LDAP and Cisco Unity Connection.
• Skills in troubleshooting call routing, DTMF, and codec issues.
• Experience configuring Jabber clients on Android, Windows, and Mac.

Key Skills

Education

Any Gradute