Description

Responsibilities:

Build and support the modernization and integration of observability tools in private and public cloud offerings (GCP, AKS, EKS).

Design, implement, and automate telemetry, logging, and monitoring solutions including dashboards, alerts, and CI/CD integration.

Enable teams to leverage observability data for reliability, performance, and security use cases; provide actionable recommendations.

Collaborate with DevOps, SRE, and security teams to share best practices and support adoption of observability standards.

Mentor and upskill client teams through knowledge transfer and participate in on-call activities as required.

Required Skills:

Experience with any one of the public cloud providers (AWS, Azure, Google).

At least 5 years of relevant experience in Observability, Logging, and Monitoring in enterprise environments.

Hands-on experience with observability tools such as Grafana, Prometheus, Loki, Cortex, Tempo, ElasticSearch, Datadog, Splunk, or equivalents.

Experience working with container technologies (Docker, Kubernetes) and orchestration platforms (GKE or similar).

Proficiency in setting up and configuring dashboards, alerts, and alarms on telemetry data.

Skilled in configuring and establishing monitoring for applications deployed in public cloud environments.

Experience in integrating observability tools with CI/CD pipelines and automating through scripting (Python, Bash, JSON, YAML, Terraform, or similar).

Excellent communication, presentation, and problem-solving skills.

Proficiency with Linux operating systems and databases (MySQL, DB2, MSSQL, or similar).

Solid understanding of how enterprise service delivery components interact (web servers, application servers, databases, web services, storage, security).

Nice to Have:

Experience with application instrumentation for distributed tracing, metric, and log collection.

Experience with Go programming language is a plus.

Experience with DevOps tooling and automation.

Prior experience with Application Performance Management (APM) solutions.

Experience integrating end-user applications with monitoring and APM tools.

Understanding of enterprise-architecture concepts: 3-tier architecture, high-availability/disaster recovery, active–active data centers, etc.

Familiarity with networking concepts and protocols (OSI model, TCP/IP, HTTP, firewalls, load balancers)

Key Skills

Education

Bachelor's degree