Description

Key Responsibilities

• Design and operate enterprise-grade observability platforms covering metrics, logs, traces, events, and synthetic monitoring.
• Architect Prometheus / Thanos / Mimir, Grafana, Loki, Tempo, OpenTelemetry, and Datadog deployments for high availability and scale.
• Develop standards for service instrumentation, including OpenTelemetry adoption, metric naming, label cardinality, and structured logging conventions.
• Define and enforce SLOs, SLIs, and error budgets, and build the dashboards and alerts that operationalize them.
• Build alerting strategies that minimize noise, surface actionable signals, and integrate cleanly with on-call workflows in PagerDuty, Opsgenie, or similar tools.
• Operate large-scale time-series and log storage platforms, balancing retention, query performance, and cost.
• Design distributed tracing pipelines and help teams use traces to diagnose latency and reliability issues.
• Develop self-service tooling, paved-road libraries, and templates that make adoption of observability standards easy for product teams.
• Drive cost management and label-cardinality discipline across the observability estate.
• Lead incident response readiness improvements through better dashboards, alerting hygiene, and post-incident analysis tooling.
• Partner with SRE and platform teams to integrate observability into deployment pipelines, canary analysis, and progressive delivery workflows.
• Evaluate and recommend observability vendors and open-source tools based on cost, capability, and operational maturity.
• Mentor engineering teams on observability fundamentals, debugging techniques, and SLO-driven operations.
• Maintain documentation, onboarding guides, and runbooks for the observability platform.

Required Qualifications

• Bachelor’s degree in Computer Science or a related field.
• Ten or more years of experience in SRE, platform engineering, or observability roles.
• Deep hands-on experience with Prometheus, Grafana, and at least one major commercial observability platform such as Datadog, New Relic, or Splunk.
• Strong understanding of OpenTelemetry, distributed tracing, and structured logging.
• Proficiency in at least one general-purpose language such as Go, Python, or Java.
• Experience operating high-cardinality, high-throughput metrics and log pipelines.
• Strong understanding of SLOs, error budgets, and SRE principles.
• Experience integrating observability with CI/CD and incident management tooling.
• Solid grasp of Linux internals, networking, and container platforms.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience with Thanos, Mimir, Cortex, Loki, or Tempo at scale.
• Contributions to OpenTelemetry or observability open-source projects.
• Familiarity with eBPF-based observability tooling.
• Experience driving observability cost optimization initiatives.
• Exposure to regulated environments with audit-grade logging requirements

Key Skills

Education

Bachelor's degree