Description

You will manage and maintain the Microsoft 365 messaging and collaboration environment as a senior member of the IT Operations team.

Responsibilities

• Manage configuration, deployment, and administration of Microsoft 365 services including Exchange Online, SharePoint Online, Yammer, OneDrive for Business, and Teams.
• Lead Level 2 and Level 3 incident and problem management, driving service interruption calls to resolution.
• Execute migration projects and service upgrades while evaluating new features to enhance productivity.
• Develop PowerShell scripts to automate repetitive tasks and increase operational efficiency.
• Implement security best practices, data protection, and compliance policies across the M365 environment.

Required Skills

• 5+ years of experience as a senior-level engineer or administrator managing complex M365 environments.
• Deep technical expertise in Microsoft 365, Exchange Online, Yammer, Teams, and OneDrive for Business.
• Proficiency in PowerShell scripting for administration and automation.
• Proven experience leading migration and upgrade projects.
• Strong knowledge of M365 security practices, compliance requirements, and data protection.
• Ability to provide advanced-level troubleshooting for complex service requests and escalated incidents.
• Experience managing third-party software agreements and vendor interfacing.

Preferred Skills

• Degree in any field (Any Graduate).

Key Skills

Education

Any Graduate