Design and lead the architecture for IBM Sterling OMS implementations in large-scale retail environments.
Responsibilities
Architect and design business modules using OMS APIs and services, ensuring alignment with technical standards.
Lead technical workshops and manage stakeholders to bridge business-technology gaps and drive outcomes.
Oversee CI/CD processes, including build and deployment strategies for IBM Sterling OMS and Call Centre applications.
Manage teams of 10-30 engineers within Agile delivery frameworks, utilizing JIRA and Confluence.
Provide L2/L3 support oversight and ensure robust customization of product modules.
Required Skills
12+ years overall IT experience with 5+ years specifically in IBM Sterling OMS.
Proven track record of 2+ full implementations of IBM Sterling OMS for medium to large retailers.
Deep expertise in Order Management Foundation modules: Distributed Order Management, Supply Collaboration, Inventory Visibility, Payment Processing, and Reverse Logistics.
Strong domain knowledge in Retail Commerce and Order Management Systems.
Hands-on experience with the latest versions of IBM Sterling OMS and IBM Sterling Call Centre application.
Experience in technical architecture analysis and business module design.
Leadership experience managing teams of 10-30 people in large transformation programs.
Excellent written and verbal communication skills with strong interpersonal abilities.
Preferred Skills
Previous leadership roles in large-scale IT transformation programs.
Familiarity with Microsoft Office Suite for documentation and reporting.