Description

Key Responsibilities
Design, develop, and support OnBase integrations with internal and external enterprise applications.
Build and maintain APIs/services for document upload, retrieval, indexing, workflow actions, and metadata exchange.
Develop solutions using OnBase Unity API, Web Services, REST/SOAP APIs, and related integration tools.
Configure and customize OnBase workflows, document types, keywords, forms, and lifecycle processes.
Collaborate with business analysts and stakeholders to understand document management and workflow requirements.
Integrate OnBase with systems such as ERP, CRM, core business platforms, and third-party applications.
Troubleshoot production issues, perform root cause analysis, and provide application support.
Write and optimize SQL queries/stored procedures for data validation, reporting, and backend integration needs.
Participate in code reviews, unit testing, deployment, and release support.
Ensure security, scalability, and performance of OnBase-related integrations.
Maintain technical documentation, interface specifications, and support guides.
Work closely with DevOps/infrastructure teams for deployments and environment support.

Mandatory Skills
8+ years in Hyland OnBase development/integration
Hyland OnBase certification
Strong experience with OnBase API development using:
Unity API
OnBase Web Services
REST/SOAP integrations

Hands-on experience in OnBase configuration:
Document Types
Keywords
Workflows
User Groups/Roles
Forms / Unity Forms
Strong programming experience in C#/.NET
Good knowledge of SQL Server / Oracle and writing complex SQL queries
Experience in building and consuming APIs and web services
Strong understanding of document management systems (DMS), enterprise content management (ECM), and workflow solutions
Experience with troubleshooting, debugging, and production support
Experience with OnBase Workflow, Work View, Unity Forms, and DIP/Document Import Processor
Familiarity with support models including incident, problem, and change management
Exposure to document imaging, scanning, OCR, and records management
Strong communication and stakeholder coordination skills

Good to have Skills
Knowledge of OnBase administration and environment management
Experience integrating OnBase with other enterprise systems
Familiarity with Windows Services, IIS, batch jobs, and middleware integration
Exposure to cloud platforms such as AWS, Azure, or GCP
Experience with Git, Azure DevOps, Jenkins, CI/CD pipelines
Basic understanding of authentication/security protocols such as OAuth2, SSO, LDAP, SAML
Experience in performance tuning and optimization of OnBase solutions
Experience in insurance, healthcare, banking, or financial services domains
Experience with microservices architecture

Key Skills

Education

Bachelor's degree