Description

OnBase Administration
• Administer, configure, and maintain the Hyland OnBase platform.
• Design and implement document repository structures, including document types, keywords, folders, security groups, and retention policies.
• Manage user access, security configurations, and system settings.
• Monitor platform performance and troubleshoot system issues.
• Support upgrades, patches, migrations, and environment management activities.

Solution Design & Development
• Gather business requirements and translate them into OnBase solutions.
• Design and build scalable document management and content services solutions.
• Configure and maintain OnBase modules and related integrations.
• Develop technical specifications and implementation documentation.

Workflow Development & Support
• Design, develop, test, and support OnBase Workflow solutions.
• Automate business processes using Workflow, WorkView, and related OnBase technologies.
• Troubleshoot workflow issues and implement enhancements to improve process efficiency.
• Collaborate with business users to optimize workflow performance and user experience.

API & Integration Development
• Develop and support integrations using Hyland APIs, including REST and other available integration frameworks.
• Design and implement interfaces between OnBase and enterprise applications.
• Build custom services, APIs, and middleware components to support document and workflow automation.
• Troubleshoot integration issues and ensure reliable system interoperability.

Support & Collaboration
• Provide production support and resolve application issues in a timely manner.
• Participate in system testing, deployment planning, and release management.
• Work closely with business stakeholders, architects, developers, and infrastructure teams.
• Maintain technical documentation and knowledge transfer materials.

Required Qualifications
• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• 7+ years of hands-on experience with Hyland OnBase administration and development.
• Strong experience configuring and administering OnBase repositories, document types, keywords, security, and retention structures.
• Proven experience designing, developing, and supporting OnBase Workflow solutions.
• Experience with WorkView and other core OnBase modules.
• Strong experience developing integrations using Hyland APIs.
• Experience with RESTful APIs, web services, and system integration patterns.
• Proficiency in SQL and relational database concepts.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications
• Hyland OnBase certifications.
• Experience with Unity Forms, Unity Client, and related OnBase technologies.
• Experience integrating OnBase with ERP, CRM, HR, or financial systems.
• Knowledge of .NET/C#, API development frameworks, and enterprise integration tools.
• Experience working in regulated or compliance-driven environments.
• Familiarity with Agile development methodologies

Key Skills

Education

Bachelor's degree