Description

Design, develop, and configure Hyland OnBase ECM solutions to support life insurance claims processing. You will build and enhance OnBase Workflow and Case Management for claims intake, validation, adjudication, approvals, and payouts.

Responsibilities

• Configure document types, keywords, folders, life cycles, security, and retention aligned with life insurance claims and compliance needs.
• Implement digital claims folders providing a unified view of claim documents, metadata, and workflow status.
• Integrate OnBase with core insurance systems, payment platforms, and policy administration systems via APIs.
• Configure document capture and ingestion from multiple channels including scan, email, portals, and APIs.
• Perform unit, system, and UAT testing; resolve defects; and provide production support for workflow and performance issues.

Required Skills

• 8+ years of strong hands-on experience with Hyland OnBase Workflow, Case Management, and Document Management.
• Experience with Unity Client, WorkView, Application Enabler, or OnBase APIs.
• Knowledge of OnBase security, records management, and retention policies.
• Proven experience in life insurance claims processing, including death claims, maturity/surrender, and beneficiary communications.
• Understanding of insurance core systems and enterprise integrations.
• Experience with metadata-driven document retrieval, workflow rules, and exception handling.
• Experience working in Agile or hybrid delivery models.
• Strong analytical and problem-solving abilities with good communication and documentation skills.

Preferred Skills

• Exposure to insurance modernization or ECM transformation programs.

Key Skills

Education

Any Gradute