Description

You will manage the OnBase Case Management System and support operational decision-making through technical updates and database maintenance.

Responsibilities

• Update the Executive Director on OnBase status and system developments to inform high-level decisions.
• Maintain and update the office case processing database, including entering closure dates, routing information, and case recommendations.
• Manage case routing and process charges for walk-in, mail-in, and online submissions.
• Prepare and submit cases to the Central Office for the Confirmation Agenda.
• Compile reports, prepare case folders for investigations, and manage physical and digital filing systems.

Required Skills

• 5+ years of professional experience.
• Proficiency with OnBase.
• Experience with SQL.
• Experience with .Net.
• Bachelor's degree in Computer Science.
• Ability to formulate decisions regarding the application of policies and procedures.
• Competency in managing databases and office equipment.

Key Skills

Education

Bachelor's degree in Computer Science