Description

Responsibilities

• Mentor teammates and peers on containers, Kubernetes, OpenShift, and automation; document platform standards, runbooks, and architecture decisions; lead knowledge-sharing sessions.
• Design reference architectures and reusable building blocks for OpenShift clusters, covering networking, storage, and multi-tenancy.
• Define best practices for application onboarding, container images, and resource management.
• Consult with customers and respond to RFQ and compliance questions to review the technical implementation of security controls in core infrastructure.
• Work closely with engineering partners and implementation teams to identify pain points and deliver platform capabilities.
• Analyze capacity, utilization, and cost trends; implement right-sizing and autoscaling improvements.
• Evaluate new OpenShift releases, Operators, and complementary tools; define roadmaps for adoption.
• Install, configure, upgrade, patch, and scale OpenShift clusters across on-premises, private, and public cloud environments.
• Automate provisioning and configuration using Terraform, Ansible, Helm, and GitOps tools such as Argo CD (OpenShift GitOps).
• Build and maintain CI/CD pipelines using OpenShift Pipelines (Tekton), Jenkins, GitLab CI/CD, or GitHub Actions.
• Manage cluster Operators, storage, ingress, and networking components, such as OVN-Kubernetes and OpenShift Data Foundation.
• Implement monitoring, logging, alerting, and tracing; tune cluster performance and reliability.
• Plan, test, and document backup, disaster recovery, and high-availability procedures, including etcd backup and restore.
• Review code and configuration changes from peers and partners to ensure secure and supportable solutions.
• Troubleshoot complex production issues as an escalation point; lead root-cause analysis and corrective action.
• Participate in on-call rotations and incident response; maintain operational readiness of all environments.
• Harden clusters and enforce security policies using RBAC, Security Context Constraints, network policies, and policy engines such as OPA Gatekeeper.
• Manage image security, including vulnerability scanning, signing, and trusted registries such as Quay.
• Implement cloud security standards, threat modeling methodologies, and secure code practices in collaboration with security and software engineers.
• Collaborate with the Security team to ensure systems achieve and maintain HITRUST certification and compliance.
• Collaborate with teammates and stakeholders to build a team culture that employs best-in-class practices and drives customer satisfaction.

Qualifications

• Required
  • Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience.
  • Four or more years of experience operating container platforms in production, including at least two years with Red Hat OpenShift or another enterprise Kubernetes distribution.
  • Strong knowledge of Kubernetes and OpenShift architecture, including Operators, custom resource definitions (CRDs), RBAC, networking, and storage.
  • Strong Linux administration skills, including networking, performance tuning, and troubleshooting.
  • Hands-on Infrastructure as Code and configuration management experience (Terraform, Ansible, Helm).
  • Experience with GitOps and CI/CD tooling (Argo CD, OpenShift Pipelines/Tekton, Jenkins, GitLab CI/CD, or GitHub Actions).
  • Scripting skills in Bash, Python, or Go.
  • Working knowledge of monitoring, logging, and tracing tools (Prometheus, Grafana, Elasticsearch, or equivalent)

Key Skills

Education

Bachelor’s degree