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OpenText Support Specialist

Inherent Technology

 

Atlanta, GA, USA

Posted On: 1 day ago
Experience: 6-8+ years
Availability: Onsite
Openings: 1
Category: OpenText Support Specialist
Tenure: No Preference/Any
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Description

Manage and support OpenText Content Server and Archive Server environments, covering administration, configuration, and lifecycle maintenance.

This role is on-site.

Responsibilities

  • Manage OpenText Content Server administration, design, and configuration, including search optimization and index management.
  • Execute system maintenance tasks such as managing error logs, system backups, and failover strategies.
  • Analyze and estimate incoming change requests.
  • Develop Standard Operating Procedures (SOPs) and documentation following SDLC standards for requirements, design, testing, and training.
  • Support the full lifecycle of OpenText applications within an ITIL framework.

Required Skills

  • 6-8 years of hands-on experience with OpenText Content Server and Archive Server.
  • Proficiency in Content Server administration, configuration, and index management.
  • Strong understanding of SDLC standards and procedures.
  • Experience working within ITIL and ITSM frameworks.
  • Ability to manage system backups and implement failover strategies.
  • Degree in any field (Any Graduate).

Preferred Skills

  • OScript knowledge for handling OpenText Content Server customization requests.

Education

Any Graduate

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