Operating Systems SME - MacOS

Job Description

Below are the must have skills ,
Apple macOS
Apple Configurator
Apple Profile Manager
Deploy macOS devices at scale using tools such as Munki and Ivanti

Professional/Technical qualifications:

• Get business requirements from business, and create the design based on the business requirement.
• Translate and develop the business requirements into solutions.
• Deploy macOS devices at scale using tools such as Munki and Ivanti.
• Manage software distribution and updates across macOS devices.
• Implement and enhance automated provisioning for onboarding new devices.
• Configure and manage macOS systems in corporate environments.
• Enhance regular software updates, patch management, and system upgrades.
• Ensure system compliance with internal policies and regulations.
• Integrate macOS with various enterprise-level services. Configure VPNs, Wi-Fi, and other network services for macOS devices.
• Implementing the changes and perform the sanity test in the lower and production environments. Provide sign off for Production releases.
• Communicate/conduct the walkthrough for the relevant stakeholders about the changes. Analyze and design technical development requirements.
• Identify any gaps and provide solutions.
• Create and share design documentation and get it approved by PO.
• Development of the solution in accordance with industry best practices to ensure system compliance.
• Provide a demo to relevant stakeholders after developing the solution.
• Moving changes to Production environment and service transition to Operations team.
• Developing the ad-hoc requirements as per the priority.
• Provide advanced macOS technical support and resolve complex system issues.
• Diagnose and troubleshoot macOS performance, networking, and security problems.
• Helping the relevant stakeholders to identify the root cause of the issues.

Personal profile/skills:

• Very good communication and collaboration skills.
• Flexible/adaptable.
• Knowledge in SAFe and Agile way of working.
• Good ability to take own decisions and initiatives based on accumulated knowledge.
• Willingness to share skills and knowledge within the team.
• Positive attitude and a willingness to contribute to the team.
• Ability to work both independently and in a team.
• Fluent in English both written and spoken.
• Be a driving force (Take lead, deliver and drive to target)
• Business and customer oriented.
• Eager to learn.