Description

You will manage daily operations and ensure compliance with all relevant laws, regulations, and company policies.

Responsibilities

• Lead and motivate operations staff through regular performance reviews and training programs.
• Identify operational improvements and implement efficient processes to streamline workflows.
• Execute quality control measures to ensure accurate and timely processing of visa applications.
• Monitor key performance indicators and take corrective actions based on data.
• Manage customer service standards by addressing inquiries and resolving issues promptly.
• Prepare regular reports on operational performance and use data to drive decisions.

Required Skills

• 5+ years of experience in operations management.
• Proven expertise in Team Management.
• Experience with Process Improvement.
• Background in Quality Control.
• Strong Customer Service skills.
• Ability to analyze data and identify operational trends.
• Degree requirement: Any Graduate.

Key Skills

Education

Any Graduate