Description

Key Responsibilities

Program Operations & Scaling

• Own and optimize end-to-end interview program workflows to support organizational growth
• Identify and resolve operational bottlenecks while maintaining quality and consistency
• Partner with recruiting operations to plan capacity and improve scalability of interview processes

Interview Content & Framework Management

• Develop, maintain, and evolve interview content, modules, and structured evaluation frameworks
• Establish governance processes for interview content lifecycle management
• Collaborate with subject matter experts to refine and improve interview materials

Interviewer Enablement & Development

• Design and manage interviewer onboarding, training, and development programs
• Implement performance feedback, assessment frameworks, and recognition processes
• Drive engagement and continuous improvement across interviewer communities

Analytics & Reporting

• Build and maintain dashboards and reporting systems to track interview program performance
• Analyze key hiring and interview metrics to identify trends and improvement opportunities
• Partner with analytics teams to ensure data accuracy and actionable insights

Stakeholder Collaboration

• Work closely with hiring managers, recruiters, and cross-functional partners to align on hiring needs
• Communicate program updates, insights, and improvements to stakeholders and leadership
• Gather feedback and continuously improve interview processes and candidate experience

Required Qualifications

• 3-5 years of experience in program management, operations, or recruiting operations
• Experience designing and scaling structured processes in a fast-paced environment
• Strong data analytics skills with experience tracking KPIs and building reports/dashboards
• Excellent project management skills with ability to manage multiple initiatives simultaneously
• Strong written and verbal communication skills
• Experience working cross-functionally with both technical and non-technical teams
• Familiarity with recruiting, hiring, or structured interview processes
• High attention to detail with strong organizational and execution skills
• Ability to operate independently in a remote, high-growth environment

Preferred Qualifications

• Experience in recruiting operations, HR operations, or talent program management
• Experience with ATS and recruiting tools (e.g., Greenhouse, scheduling platforms, or similar systems)
• Familiarity with data visualization tools (e.g., Tableau, Looker, Mode)
• Experience building training, onboarding, or learning programs
• Knowledge of structured interviewing and fair hiring practices
• Experience in high-growth startup environments with rapidly evolving processes
• Exposure to AI tools for workflow automation, reporting, or operational efficiency

Key Skills

Education

Bachelor's degree