Description

KEY RESPONSIBILITIES

Integrate Jira Software, JSM and Confluence with DevOps pipelines for governance, compliance and automation.

Design, maintain and optimize GitLab CI/CD and Atlassian Forge pipelines, promoting Forge apps through training, stage and prod.

Design and administer Jira workflows, statuses, transitions, post-functions, validators, schemes and field configurations; build Automation for Jira (A4J) rules for routing and event automation.

Develop automation in Python, Bash or Groovy, including JSM request-process automation, project/space provisioning and role-cleanup tooling.

Implement AIOps: anomaly detection, predictive alerts, self-service pipelines, and KB-driven AI agents (ROVO) built from closed-ticket analysis.

Partner with Development, Operations and Governance teams on automation, observability and compliance

Key Skills

Education

Bachelor's degree