Lead the service delivery and governance for Oracle EBS operations.
Responsibilities
- Lead governance activities covering SLAs, KPIs, compliance, and risk.
- Manage service delivery frameworks for the platform.
- Drive performance across a global cross-functional team (functional, technical, DBA, integration).
- Oversee Oracle EBS operations spanning Manufacturing, Supply Chain, Finance, O2C, P2P, and Planning & Scheduling.
Required Skills
- 15+ years of IT service delivery experience.
- 8+ years specifically with Oracle EBS, preferably in manufacturing.
- Strong domain expertise in Manufacturing, Supply Chain, and Finance modules.
- Experience coordinating Oracle DB administration within the RICEFW lifecycle.
- Familiarity with integration platforms such as Oracle Integration Cloud (OIC) or SOA Suite.
- Deep understanding of the ITIL framework.
- Experience applying global delivery models (onshore/offshore).
- Proficiency in Oracle EBS and Oracle Db Administration.