Description

You will own the release pipeline and provide Level 2/3 support for cloud-based enterprise applications.

This role is on-site.

Responsibilities

• Provide Level 2/3 application support for cloud-based enterprise applications.
• Execute daily maintenance, process design, and package implementation lifecycle support.
• Identify, document, and manage client business and functional requirements.
• Develop detailed functional specifications to meet unique client objectives.
• Collaborate with onshore and offshore teams in an Agile-SCRUM framework.

Required Skills

• 6+ years of experience in post-production, managed services, or client-facing consulting.
• Strong functional and technical knowledge of Oracle EPM.
• Experience with FLUX, TRCS, and EDMCS.
• Hands-on experience with cloud application upgrades and functional testing.
• Understanding of ITIL, ITSM, and service desk management frameworks.
• Bachelor’s degree in management information systems, finance, supply chain, or related field.
• Excellent communication, facilitation, and presentation skills.

Preferred Skills

• Experience working effectively with diverse, distributed teams.

Key Skills

Education

Any Graduate