You will manage the integration between Oracle HCM and SAP HCM through 2nd- and 3rd-level support and change implementation.
Responsibilities
- Provide 2nd- and 3rd-level support for Oracle HCM and SAP HCM integrations.
- Analyze and troubleshoot error tickets down to the SAP ABAP level.
- Implement corrections in SAP HCM and execute integration change requests.
- Advise customers on optimization opportunities within the integration environment.
- Support semi-annual Oracle HCM and SAP HCM patch releases and necessary follow-up adjustments.
- Manage integration tickets independently using Jira and Cherwell.
Required Skills
- 5+ years of experience in integration environments.
- Oracle HCM.
- SAP HCM.
- SAP ABAP.
- Software Development.
- Ability to perform root cause analysis within SAP systems.
- Experience handling service requests and change requests.
- Degree in any field.