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Norfolk, VA, USA
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Key Responsibilities
• Configure, customize, and support Oracle Revenue Management and Billing (ORMB) applications.
• Analyze healthcare billing requirements and translate business needs into scalable ORMB solutions.
• Design and implement billing, payment, collections, adjustments, and account management processes.
• Collaborate with business stakeholders, product owners, and technical teams to optimize revenue cycle operations.
• Support integrations between ORMB and upstream/downstream systems including enrollment, claims, finance, and customer service platforms.
• Develop and execute system testing, defect resolution, and production support activities.
• Participate in data conversion, system upgrades, and enhancement projects.
• Ensure compliance with healthcare billing regulations, operational standards, and internal controls.
• Create technical and functional documentation for configurations, business processes, and support procedures.
Required Skills
• 10+ years of Oracle application experience with strong expertise in Oracle Revenue Management and Billing (ORMB).
• Experience supporting healthcare payer, health insurance, or healthcare billing operations.
• Strong understanding of:
○ Billing and invoicing
○ Payment processing
○ Revenue management
○ Collections and adjustments
○ Customer account management
• Experience with ORMB configuration, business rules, algorithms, and integrations.
• Strong SQL and data analysis skills.
• Experience working in Agile delivery environments.
Preferred Qualifications
• Experience within large healthcare organizations or health plans.
• Knowledge of member billing, premium billing, provider billing, or healthcare revenue cycle processes.
• Familiarity with Oracle Utilities, Oracle Cloud technologies, or enterprise integration platforms.
• Strong stakeholder management and communication skills
Bachelor's degree
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