PA Head of Information, Technology & Digital

You will provide comprehensive and confidential personal assistant support to the Head of Service within the Chief Executive and Corporate Resources department.

Responsibilities

• Manage diaries, schedule appointments, and arrange meetings for the Head of Service.
• Prioritize urgent requests and negotiate meeting attendance when scheduling conflicts arise.
• Maintain and update information systems and databases to ensure accurate service transactions.
• Handle queries, complaints, and requests from customers, Councillors, or MPs, escalating complex issues to senior staff.
• Draft documentation, compile written reports, and collate data to support decision-making.
• Monitor and maintain budgets and financial information accurately.

Required Skills

• 5+ years of professional experience in a similar administrative or assistant role.
• Proven ability to work with high levels of personal initiative and independence.
• Expertise in managing complex workloads and adhering to relevant regulations and codes of practice.
• Strong understanding of organizational processes and procedures.
• Ability to judge the importance of communications and decide on appropriate escalation paths.
• Proficiency in electronic working tools and digital support systems.
• Strong research and data collation skills.
• Any Graduate degree.