Description

You will manage communications and documentation for the partner program to ensure alignment between internal stakeholders and external partners.

Responsibilities

• Maintain and update partner program guides, policies, and process documentation.
• Draft and distribute program updates, internal newsletters, FAQs, and knowledge articles.
• Design presentations, branded templates, one-pagers, and pitch decks for partner-facing initiatives.
• Prepare briefing materials for executive updates, QBRs, and partner meetings.
• Coordinate with Program Managers and Partner Ops to clarify updates and support change management.

Required Skills

• 5+ years of experience in communications, documentation, or content management.
• Excellent writing and editing skills with the ability to simplify complex ideas.
• Proficiency in PowerPoint, Word, Confluence, SharePoint, and Canva.
• Strong organizational skills and attention to detail.
• Experience working with cross-functional teams.
• Ability to design and produce presentation collateral.
• Any Graduate degree.

Preferred Skills

• Experience in a partner/channel program, marketing, or communications role.
• Familiarity with Salesforce, PRM tools, or CRM platforms.
• Knowledge of the software industry, B2B programs, or partner ecosystems.

Key Skills

Education

Any Graduate