Description

Key Responsibilities

• Support the accurate and timely processing of payroll across multiple LATAM countries.
• Review, validate, and reconcile payroll data to ensure accuracy and completeness.
• Collaborate with internal teams, payroll partners, and stakeholders to collect and verify payroll inputs.
• Perform payroll audits, quality assurance checks, and variance analysis to identify and resolve discrepancies.
• Respond to payroll-related inquiries from employees and internal stakeholders.
• Maintain payroll records and documentation in compliance with company policies and local regulations.
• Monitor payroll processing timelines and support SLA compliance.
• Stay up to date with payroll legislation, tax regulations, and employment laws in assigned countries.
• Escalate payroll risks, compliance concerns, and operational issues when necessary.
• Participate in process improvement initiatives to enhance payroll efficiency and accuracy.
• Build strong working relationships with internal and external stakeholders to ensure successful payroll delivery.

Required Qualifications

• Bachelor's degree in Business, Finance, Accounting, Human Resources, Languages, or a related field (or equivalent experience).
• 0–3 years of experience in payroll, finance, accounting, customer service, operations, administration, or a shared services environment.
• Fluent Spanish (written and spoken) is required.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability to learn quickly and adapt in a fast-paced, global environment.

Preferred Qualifications

• Experience in payroll, HR, finance, shared services, or customer operations.
• Experience working with international clients or multicultural teams.
• Portuguese language skills are a plus.
• Experience with data analysis, reporting, or process-driven operations

Key Skills

Education

Bachelor's degree