Description

Manage hardware diagnostics, break-fix repairs, and on-site support for Dell laptops and desktops across multiple locations.

This role is on-site.

Responsibilities

• Diagnose hardware issues and order necessary replacement parts.
• Perform break-fix repairs on Dell desktops and laptops.
• Respond to hardware support calls at various on-site locations.
• Document technical processes and troubleshooting steps.

Required Skills

• 5+ years of experience in technical support or hardware repair.
• Expert-level Dell Desktop PC installation and support.
• CompTIA A+ Certification.
• Hands-on experience with computer hardware break-fix.
• Proficiency in hardware troubleshooting and desktop computer maintenance.
• Experience with software documentation.

Preferred Skills

• Proven experience with Dell hardware ecosystems.

Key Skills

Education

Any Graduate