Description

You will develop and implement dispute resolution workflows using Pega Smart Dispute.

Responsibilities

• Design and develop Pega Smart Dispute components, including STP flows, fraud workflows, and guided processing screens.
• Implement business rules and decisioning logic within Pega applications.
• Integrate Pega applications with external systems.
• Collaborate with solution architects and business analysts to translate requirements into technical solutions.
• Ensure compliance with regulatory standards (Reg E, Reg Z, Section 75, C-86) and provide production support.

Required Skills

• Pega CSSA certification (mandatory).
• 7+ years of professional experience.
• Strong understanding of the Pega Smart Dispute framework.
• Experience with Pega 8.x versions.
• Familiarity with REST/SOAP integrations and external APIs.
• Knowledge of financial dispute workflows and compliance SLAs.
• Bachelor's degree in Computer Science, Engineering, or related field.

Preferred Skills

• Exposure to AWS.
• Experience with Pega RPA and low-code automation.

Key Skills

Education

Bachelor's degree