Description

Lead business architecture efforts using the Pega platform to design processes, align requirements with technical implementations, and drive organizational initiatives.

Responsibilities

• Design business processes and workflows within the Pega ecosystem.
• Align business requirements with technical Pega implementations.
• Provide guidance on customer support processes and integration.
• Drive business architecture initiatives across the organization.

Required Skills

• 5+ years of experience in business architecture or related roles.
• Deep expertise in Pega platform implementation.
• Direct experience in customer support environments.
• Strong understanding of Pega business processes.
• Ability to translate business needs into technical solutions.
• Bachelor's degree in any field.

Key Skills

Education

Any Graduate