Key Responsibilities

Administer and support PeopleSoft application, web, application server, Process Scheduler, and database environments.
Perform installation, configuration, patching, upgrades, migrations, and environment refreshes.
Manage PeopleSoft domains, application servers, Process Scheduler servers, and web servers.
Monitor system health, performance, logs, processes, and batch jobs.
Manage user access, security roles, permissions, and environment configurations.
Support PeopleTools upgrades and application maintenance activities.
Coordinate deployments across Development, QA, UAT, and Production environments.

Develop and maintain PeopleCode, Application Engine, Application Packages, Component Interfaces, SQR, and SQL.
Design and develop custom PeopleSoft components based on business requirements.
Develop and maintain pages, components, records, fields, queries, and processes.
Perform technical analysis, debugging, code reviews, unit testing, and performance tuning.
Create technical specifications and development documentation.
Troubleshoot and resolve application and customization-related issues.

Provide L2/L3 production support for PeopleSoft applications.
Monitor critical business processes, batch jobs, interfaces, and scheduled processes.
Investigate and resolve production incidents, performance issues, job failures, and application errors.
Perform root-cause analysis and implement permanent fixes.
Support incident, problem, and change-management processes.
Coordinate with functional teams, database administrators, infrastructure teams, and business users.
Participate in on-call/after-hours support when required.

Design, develop, and support integrations between PeopleSoft and external/internal applications.
Work with Integration Broker, REST/SOAP Web Services, APIs, XML, JSON, and HTTP/HTTPS.
Develop and maintain synchronous and asynchronous integrations.
Configure and troubleshoot Integration Broker nodes, messages, queues, routings, and service operations.
Support inbound and outbound interfaces with third-party systems.
Monitor integration failures and perform troubleshooting and reconciliation.
Collaborate with integration and middleware teams to resolve interface issues.

Analyze PeopleSoft performance issues and recommend optimization opportunities.
Tune SQL, Application Engine processes, batch jobs, and application-server configurations.
Monitor database and application performance in collaboration with DBA and infrastructure teams.
Automate routine administrative and support activities where possible.
Maintain operational documentation, runbooks, and knowledge-base articles.

Required Technical Skills

Strong hands-on experience with PeopleSoft Administration and PeopleTools.
Strong PeopleCode development experience.
Experience with Application Engine, Component Interface, Integration Broker, SQR, and PeopleSoft Query.
Strong SQL and relational database knowledge.
Experience with PeopleSoft application, web, and Process Scheduler servers.
Experience supporting PeopleSoft production environments.
Strong troubleshooting and root-cause-analysis skills.
Experience with REST/SOAP web services and PeopleSoft integrations.
Knowledge of XML, JSON, APIs, and integration technologies.
Experience with PeopleSoft migrations and deployment processes.
Familiarity with Linux/Unix and shell scripting is desirable.
Experience with Oracle or other PeopleSoft-supported databases is preferred.

Experience with PeopleSoft HCM, Financials, Campus Solutions, or other PeopleSoft modules.
Experience with PeopleTools upgrades, patches, and application upgrades.
Knowledge of enterprise scheduling and batch-processing tools.
Experience with ITIL-based incident, problem, and change management.
Experience with monitoring and automation tools.
Strong documentation and communication skills.

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
5+ years of relevant PeopleSoft experience, preferably across administration, development, production support, and integration.
Strong analytical, troubleshooting, communication, and stakeholder-management skills