Description

You will provide technical support and optimization for Magento and Adobe Commerce environments.

Responsibilities

• Drive resolution of complex technical issues by collaborating with application stakeholders, development, and business operations teams.
• Perform performance tuning, optimization, and debugging of customer code.
• Analyze and extrapolate issues via logs to provide infrastructure and application teams with actionable starting points for reviews.
• Translate business needs into product requirements and work with product management to implement enhancements.
• Conduct knowledge transfer sessions and contribute articles to the internal knowledge base to improve support efficiency.

Required Skills

• 5+ years of professional experience.
• Proficiency with Magento and Adobe Commerce platforms.
• Strong Linux command line skills and experience in enterprise software or cloud support environments.
• Hands-on experience with PHP, Node.js, Perl, Java, or Python.
• Working knowledge of web technologies including Apache, NGINX, MySQL, Redis, DNS, CDN, and SSL.
• Ability to execute MySQL queries and manage relational databases.
• Experience troubleshooting web application performance and debugging code.
• Strong technical problem-solving methodologies and English communication skills.
• JavaScript and AngularJS familiarity.

Key Skills

Education

Any Gradute