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Redolent  Inc Logo
Planisware Technical Support Consultant

Redolent Inc

 

Harrisburg, PA, USA

Posted On: 30+ days ago
Experience: 8+ years
Availability: Hybrid
Openings: 1
Category: Planisware Technical Support consultant
Tenure: Contract - Corp-to-Corp
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Description

Design, configure, and deploy Planisware solutions to meet specific client organizational needs.

Responsibilities

  • Configure, test, and deploy Planisware applications and oversee feature upgrades to ensure minimal user disruption.
  • Translate business requirements into system designs and functional implementations.
  • Provide Hypercare support and incident management to superusers following deployments.
  • Analyze existing workflows to identify and implement process enhancements using Planisware capabilities.
  • Create technical documentation, user guides, and conduct training sessions for stakeholders.

Required Skills

  • 4 to 8 years of experience working with Planisware.
  • Proven experience in Planisware software implementation.
  • Knowledge of portfolio and project management within the Planisware ecosystem.
  • Computer programming experience, preferably object-oriented.
  • Working knowledge of database management and/or Linux.
  • Familiarity with ITIL support processes and ServiceNow (SNOW).
  • Ability to collaborate with project managers and business analysts to gather requirements.
  • Strong written and oral communication skills for client interaction.

Preferred Skills

  • Willingness to travel both domestically within the US and internationally.

Education

Any Graduate

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