Description

You will design, configure, and deploy Planisware solutions to meet specific client needs. You will own the implementation lifecycle, from translating business requirements into system designs to providing post-deployment hypercare and incident management.

This role is on-site.

Responsibilities

• Configure, test, and deploy Planisware applications while overseeing feature upgrades to ensure minimal user disruption.
• Translate business requirements into system designs and functional implementations.
• Analyze existing workflows to identify and implement process enhancements using Planisware capabilities.
• Create technical documentation, user guides, and conduct training sessions for stakeholders.
• Provide hypercare support and incident management to superusers following deployments.

Required Skills

• 4 to 8 years of hands-on experience working with Planisware software implementation.
• Deep knowledge of portfolio and project management within the Planisware ecosystem.
• Computer programming experience, preferably object-oriented.
• Working knowledge of database management and/or Linux.
• Familiarity with ITIL support processes and ServiceNow (SNOW).
• Ability to collaborate with project managers and business analysts to gather requirements.
• Strong written and oral communication skills for client interaction.

Preferred Skills

• Willingness to travel both domestically within the US and internationally.

Key Skills

Education

Any Graduate