Description

Job Summary

We are looking for a senior technology leader for one of our client to own Platform Engineering, Infrastructure, SaaS Operations, DevOps, SRE, Security Operations, Observability, and Production Reliability for a large-scale healthcare SaaS environment.

Must Have Skills

• 15+ years of overall IT experience

• 8+ years in leadership roles such as VP / Sr. Director managing Platform Engineering, Infrastructure, SRE, or SaaS Operations

• Strong hands-on experience with Microsoft Azure (Azure SQL, App Services, Storage, Networking, Azure DevOps)

• Experience managing multi-tenant SaaS platforms in production environments

• Strong SRE knowledge including SLOs, SLIs, error budgets, incident management, and observability

• Experience with CI/CD pipelines, DevOps automation, GitOps, and Infrastructure as Code (Terraform/Bicep)

• Experience with Azure DevOps Pipelines or GitHub Actions

• Strong experience with Security Operations including Defender for Cloud, Sentinel, Key Vault, certificate lifecycle, and mTLS

• Strong experience with SQL Server / Azure SQL production environments

• Experience handling HIPAA, SOC2, HITRUST, compliance, and audit readiness

• Experience leading globally distributed/offshore teams including India-based engineering teams

• Strong communication and stakeholder management skills

• Experience with API platforms, API gateways, REST/event-driven architectures, and integration frameworks

• Experience driving production reliability, observability, monitoring, and incident response processes

Preferred Skills

• Healthcare SaaS / HealthTech domain experience

• Experience with FHIR, HL7, and X12 healthcare integration standards

• Experience supporting EHR, EMR, RCM, or payer platforms

• Experience in PE-backed or mid-market SaaS organizations

• Experience with AI/ML infrastructure, vector databases, embedding pipelines, and model-serving platforms

• Experience building Internal Developer Platforms (IDP) and shared developer services

Key Responsibilities

• Own Platform Engineering and Infrastructure roadmap

• Lead SaaS Operations, SRE, DevOps, Security, and Database Operations

• Manage Azure cloud infrastructure, governance, optimization, and reliability

• Drive CI/CD strategy, deployment automation, release governance, and Infrastructure as Code initiatives

• Build and scale shared services, APIs, integration platforms, and developer tooling

• Establish standards for resiliency, retry logic, idempotency, observability, and integration governance

• Drive production incident management, post-mortems, and operational excellence

• Partner with engineering and product teams on scalability and modernization initiatives

• Lead compliance initiatives aligned with HIPAA, SOC2, and HITRUST standards

• Mentor and lead globally distributed engineering and operations teams

Key Skills

Education

Any Graduate