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Austin, TX, USA
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Job Summary
We are looking for a senior technology leader for one of our client to own Platform Engineering, Infrastructure, SaaS Operations, DevOps, SRE, Security Operations, Observability, and Production Reliability for a large-scale healthcare SaaS environment.
Must Have Skills
• 15+ years of overall IT experience
• 8+ years in leadership roles such as VP / Sr. Director managing Platform Engineering, Infrastructure, SRE, or SaaS Operations
• Strong hands-on experience with Microsoft Azure (Azure SQL, App Services, Storage, Networking, Azure DevOps)
• Experience managing multi-tenant SaaS platforms in production environments
• Strong SRE knowledge including SLOs, SLIs, error budgets, incident management, and observability
• Experience with CI/CD pipelines, DevOps automation, GitOps, and Infrastructure as Code (Terraform/Bicep)
• Experience with Azure DevOps Pipelines or GitHub Actions
• Strong experience with Security Operations including Defender for Cloud, Sentinel, Key Vault, certificate lifecycle, and mTLS
• Strong experience with SQL Server / Azure SQL production environments
• Experience handling HIPAA, SOC2, HITRUST, compliance, and audit readiness
• Experience leading globally distributed/offshore teams including India-based engineering teams
• Strong communication and stakeholder management skills
• Experience with API platforms, API gateways, REST/event-driven architectures, and integration frameworks
• Experience driving production reliability, observability, monitoring, and incident response processes
Preferred Skills
• Healthcare SaaS / HealthTech domain experience
• Experience with FHIR, HL7, and X12 healthcare integration standards
• Experience supporting EHR, EMR, RCM, or payer platforms
• Experience in PE-backed or mid-market SaaS organizations
• Experience with AI/ML infrastructure, vector databases, embedding pipelines, and model-serving platforms
• Experience building Internal Developer Platforms (IDP) and shared developer services
Key Responsibilities
• Own Platform Engineering and Infrastructure roadmap
• Lead SaaS Operations, SRE, DevOps, Security, and Database Operations
• Manage Azure cloud infrastructure, governance, optimization, and reliability
• Drive CI/CD strategy, deployment automation, release governance, and Infrastructure as Code initiatives
• Build and scale shared services, APIs, integration platforms, and developer tooling
• Establish standards for resiliency, retry logic, idempotency, observability, and integration governance
• Drive production incident management, post-mortems, and operational excellence
• Partner with engineering and product teams on scalability and modernization initiatives
• Lead compliance initiatives aligned with HIPAA, SOC2, and HITRUST standards
• Mentor and lead globally distributed engineering and operations teams
Any Graduate
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